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How to Buy Ahava Products
All prices shown include VAT at the curent UK rate.
Buying Online
You can order products online from our product pages using any major credit card or your PayPal account if you have one.
Shopping and ordering online at AHAVA.co.uk is simple, here are a few tips to help you:
- To view the items in your basket at any time, simply click on "View basket / Checkout" on the top right of the screen.
- You may change quantities or delete items from your order at any time by viewing your basket.
- To checkout and complete your order, again click "View basket / Checkout" at the top of any page.
- Once your order is processed, you will see an order confirmation message. You will also receive an email confirming your order.
- Your credit card will be invoiced by AHAVA UK, the owner of ahava.co.uk
Buying Offline
You can order by post, fax or e-mail. Just let us know the products you require and your contact details and we will get in touch to arrange payment and delivery.
All our contact details are here.
You can pay using any major credit/debit card whether you order by phone, by fax or online. You can also pay by cheque, building society cheque or crossed postal order, made payable to Ahava UK. Please don’t send cash. And we’ll be able to process your order more quickly if you don’t use staples, or fold your cheque or postal order. Please write your name and full address including postcode on the back of your cheque. Post your cheque or postal order together with your order details to:
AHAVA UK
PO Box 275
Cheltenham
Gloucestershire
GL51 4YT
Post and Packing
A single delivery charge of £3.50 is made per delivery address per order.
Delivery
We despatch your order once your payment has been authorised, so if you’re paying by cheque, for example, your order will not be sent out until the cheque has arrived and then been cleared. All orders are dispatched by courier or Royal Mail services. Please allow three to seven days for delivery.
Delivery to an Alternative Address
If you wish to have your order delivered to another address, simply ask the person taking your order. If you are paying by cheque, please make sure the address and postcode that you want the order delivered to is clearly marked on the back of your cheque. If your order is a gift for someone, we can send it to them directly.
Please telephone 01452 864 574 for details.
Skin Friendly Products
All AHAVA Rebornproducts are:
- PARABEN FREE
- ALLERGY TESTED
- PRODUCED WITHOUT PETROLEUM, HARSH SYNTHETIC INGREDIENTS, OR GMO’S
- SLS/SLES FREE
- APPROVED FOR SENSITIVE SKIN
- NEVER TESTED ON ANIMALS
Order Cancellation
If you wish to use your statutory right to cancel your order for a refund, you must tell us in writing within 7 working days of receipt of the item and you must return the goods to us. Alternatively, you can fax us on 01452 862580 or email us within 7 working days of receiving your goods. Please state the relevant item numbers and order numbers. You must also return the goods to us unused, unopened and with their original packaging within 7 days of notifying us of your cancellation. Please note that you will be responsible for the cost of returning the goods to us. We recommend that you use a proof of delivery service. We will refund the purchase price of the goods and the normal postage charge for sending the goods to you within 30 days of the date of your notice of cancellation. We will not refund any express/priority delivery charges. Please note that if you do not return the goods to us, we will deduct the cost of recovering the goods from you from your refund.
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